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My account was killed without explanation

New Here ,
Aug 28, 2023 Aug 28, 2023

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Until this second, I still don't know the cause or the violation that I have committed that caused my account to be suspended. Please provide a reasonable explanation regarding this. If I'm wrong, where did I go wrong so I can understand and be more careful in the future.


Without any explanation, it seems as if the management of Adobe Stock has taken an illegal unilateral action.

Has anyone experienced like me?
account was killed without explanation

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correct answers 1 Correct answer

Community Expert , Aug 28, 2023 Aug 28, 2023

You will need to use the “contact us” link that was provided to you to contact Adobe. When you did that, you need to wait for an answer, they will answer by e-mail. So also watch your spam folder. Adobe will not publicly discuss the reason for suspending your account. Others here on the forum cannot help you, as each case may be different. What we know is that Adobe is closing accounts that are in violation of the terms and conditions of the contributor agreement. You will need to check the agre

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Community Expert ,
Aug 28, 2023 Aug 28, 2023

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You will need to use the “contact us” link that was provided to you to contact Adobe. When you did that, you need to wait for an answer, they will answer by e-mail. So also watch your spam folder. Adobe will not publicly discuss the reason for suspending your account. Others here on the forum cannot help you, as each case may be different. What we know is that Adobe is closing accounts that are in violation of the terms and conditions of the contributor agreement. You will need to check the agreement and the recommendations on the documentation to see, what the reason could be.

ABAMBO | Hard- and Software Engineer | Photographer

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