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My approved images do not appear in the system

Explorer ,
May 08, 2024 May 08, 2024

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Hello.

 

When I click on the shortcut created by Adobe Stock for my approved images, from the oldest to the newest, the message "Page not found. Sorry, that page doesn't exist. Try your search again" appears.

 

For example:
A glass of milk on the table. (26/04/2024):

https://stock.adobe.com/tr/stock-photo/id/796194111 

 

A young female volleyball player. (29/04/2024):
 
A rhino in the countryside. (05/05/2024)
....................................................................
My second problem is when I click on my portfolio, it says "We couldn't find any all results for . Try your search outside of portfolios." I get the message and none of my images appear:
....................................................................
Finally, I cannot find an approved image of mine in Adobe Stock's search engine. My image below was approved yesterday:
220_F_808390158_MOZS82i46pqWv9KYFkFJbznTRnVywEw3.jpg
Title:
A young Mongolian woman.
 
Category:
Human
 
Language:
English
 
Key Words (19):
female, woman, young, young woman, mongolian, mongolian woman, young mongolian woman, asia, illustration, sketch, face, art, hair, head, person, lady, black and white, mongolia, elegance
 

When I type "mongolian woman" in Adobe Stock's search engine, there are 46 results. I looked at all of them, but mine is not there. (I searched both as "All" and "Images", the result is the same)

 

Thank you in advance for your help.

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Troubleshooting

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correct answers 2 Correct answers

Community Expert , May 08, 2024 May 08, 2024

If I remove the 'tr' in the links, your images show up fine. Some countries require further vetting of submissions. Turkey is one of them. 

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Community Expert , May 08, 2024 May 08, 2024

@daniellei4510 is correct that Turkey is a restricted country. But as @daniellei4510 is located in the USA, it works for him to take away the tr country code. However, when I do that, the system will replace the URL with my country code. And so, I suspect, it does the same for you, and it won't display the asset.

 

Best is to exchange the tr country code with a different code, like uk or ca. That works fine for non US residents.

 

https://stock.adobe.com/ca/stock-photo/id/796194111

 

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Community Expert ,
May 08, 2024 May 08, 2024

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If I remove the 'tr' in the links, your images show up fine. Some countries require further vetting of submissions. Turkey is one of them. 

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Community Expert ,
May 08, 2024 May 08, 2024

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@daniellei4510 is correct that Turkey is a restricted country. But as @daniellei4510 is located in the USA, it works for him to take away the tr country code. However, when I do that, the system will replace the URL with my country code. And so, I suspect, it does the same for you, and it won't display the asset.

 

Best is to exchange the tr country code with a different code, like uk or ca. That works fine for non US residents.

 

https://stock.adobe.com/ca/stock-photo/id/796194111

 

ABAMBO | Hard- and Software Engineer | Photographer

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