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My contributor account blocking issue

New Here ,
Dec 05, 2019 Dec 05, 2019

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My contributor account was blocked, and says your account is in validation status issue. How much time it takes to resolve it

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Contributors , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Dec 05, 2019 Dec 05, 2019

Adobe does not discuss reasons for that publicly. You may contact Adobe by using the "Contact us" link at the bottom of the contributor screen.

 

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

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New Here ,
Dec 05, 2019 Dec 05, 2019

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My contributor account was blocked and it shows ' your contributor account is in validation status issue'

Can anyone told me how to resolve it

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Community Expert ,
Dec 05, 2019 Dec 05, 2019

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Adobe does not discuss reasons for that publicly. You may contact Adobe by using the "Contact us" link at the bottom of the contributor screen.

 

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 03, 2020 Jan 03, 2020

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hi, i have same issue like that. and i have click and send message on contact us. so what should i do again? i have no recive and response yet. i have send it 1 hour ago.

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Community Expert ,
Jan 03, 2020 Jan 03, 2020

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Sory, but it's not like a phone call. It's more like sending a message. Someone will answer, but it may take more than an hour.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Jan 04, 2020 Jan 04, 2020

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Okay. Thanks i have recive an answer, so the email tell my account has terminatted, so what should i do? Can i get my account back?

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Community Expert ,
Jan 06, 2020 Jan 06, 2020

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You need to ask for what reason it has been terminated. There is always a reason behind a termination.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 14, 2021 Sep 14, 2021

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Same thing is happening to me. They have blocked my contributor account telling me that "It has some validation issues". I have contacted them via contact us button, mailed them several times and they replied back with no reasons but said that "It has some validation issue and it will remain blocked until further notice."
I'm just waiting for reason and further notice so that I can keep uploading my works here

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