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My local currency is EUR but earnings and payouts are in USD

New Here ,
Sep 30, 2021 Sep 30, 2021

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The currency in my country (Montenegro, Europe) is EURO, but on my dashboard the earnings are in USD. So far I've been receiving payouts in USD. To avoid conversion fees I would like to be payed in EUR. How can I change this?

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Contributors , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Sep 30, 2021 Sep 30, 2021

The answer to this is very simple: It's not possible to change the currency!

 

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Community Expert ,
Sep 30, 2021 Sep 30, 2021

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See this link about currency.

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

 

Contact Stock Contributor Support: https://contributor.stock.adobe.com/en/contact

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Feb 27, 2023 Feb 27, 2023

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Have you tried the solution you posted? because I've been doing that for several days and nothing works

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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@Nancy OShea,

 

The history to this is the following:

Adobe did send out e-mails to contributors that still have non USD accounts with Adobe Stock as a contributor, that the accounts will be converted to USD accounts and that future payouts will be in USD. This means also that conversion fees are now on the side of the contributors. This will also end the very favourable internal exchange rate of 1USD = 1 EUR for Adobe stock contributors. New contributors did get anyhow only payouts in USD for some time now.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Sep 30, 2021 Sep 30, 2021

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The answer to this is very simple: It's not possible to change the currency!

 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 27, 2023 Feb 27, 2023

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It is impossible for me. I have contacted the contributors service and have not received a response. It's a shameful Adobe cheat trap

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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This is not a cheat trap. It was just that old contributor accounts were in local currencies and I suppose that caused fees and other problems at Adobe, and they are changing now all grandfathered accounts into USD accounts as is usual for this industry.

 

I too, I regret that the very favourable exchange rate will go away now, and that conversion fees will be on my side, but it is nothing that is impossible.

 

And it's nothing you can do about this, except closing down your account.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 27, 2023 Feb 27, 2023

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I have sent a email to contributor support and I am waiting a response but I know that I will not have a response.

I amd currently in a chat with then contributors support but I have not response.

It's a shameful Adobe cheat trap

 

[moderator deleted e-mail addres]

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