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Hello. I have submitted files 12 days ago but they was not reviewed.
Can admins help me with that?
Welcome for the Community Forum. It appears to be your first visit here. While you're here, take some time to peruse the other recent posts, and you will learn that review delays are a frequent topic of discussion here. If you have submitted Generative AI assets, you can expect a very long wait, perhaps 1-2 months or even longer. Due to the huge influx of such assets, many from contributors submitting hundreds, or even thousands, at a time, the queue has grown dramatically. There's nothing you c
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Welcome for the Community Forum. It appears to be your first visit here. While you're here, take some time to peruse the other recent posts, and you will learn that review delays are a frequent topic of discussion here. If you have submitted Generative AI assets, you can expect a very long wait, perhaps 1-2 months or even longer. Due to the huge influx of such assets, many from contributors submitting hundreds, or even thousands, at a time, the queue has grown dramatically. There's nothing you can do to hasten the process, nor can the admins here get your assets reviewed any sooner. Be patient.
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So, all i can do is just wait ?
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Exactly. There is no avenue for you to get your assets moved to the top of the queue. Adobe has placed a limit on the number of assets that a contributor can have under review at any one time in hopes of reducing the overall queue. I'm not sure it's had any impact yet, because contributors are still reporting delays of 1-2 months, some have even reported 3 months.
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Since you're a first time visitor here to the Community Forum, be sure to check back from time to time and read recent posts to gain other useful info about the Contributor process.
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So, all i can do is just wait ?
By @Jubilant_Enigma5C52
Yes. But that's basically a non issue, as at some moment your submissions get processed.
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Nobody can help with that, and it is not exactly an issue. Submissions get moderated in the order as received, for each moderation queue. Yours will get processed as soon as they are at the top of the queue. Currently there is a huge backlog in the illustrations queue of around 2-3 months of submissions. Other queues get moderated faster.