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Nadie revisa mis imágenes y llevan un mes a la espera

Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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HAce un mes que subí las imágenes y las cargué a la espera de que se revisaran y aun no he tenido respuesta. La última vez me pasó lo mismo y estuvieron 6 meses sin que nadie las revisara para empezar a vender, al final las borré y me olvidé de AdobeStock pero ahora he vuelto a probar y ahí siguen 1 mes después. ¿Alguien sabe cómo ponerme directamente en contecto con alguien de Adobe? en Discord no me dan solución, 

Un saludo

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Troubleshooting

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Community Expert ,
Nov 16, 2021 Nov 16, 2021

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The "26 days" noted on the screen print that you included is counted from the day you uploaded the image to your Portfolio on the "New" images tab, not the day you Submit. It remains there until you add the keywords and title and Submit the image. The clock doesn't start over after you Submit the image. When did you actually add the keywords/title and Submit the image? The review process should take only a few days. Mine are usually accepted or rejected within 2-3 days. If it has been significantly longer since you submitted, you should follow up directly with Adobe Stock, since this community of other stock contributors does not have access to your account, and does not the reason for delay. You can contact Adobe here:

 

https://contributor.stock.adobe.com/en/Contact

Jill C., Forum Volunteer

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Community Beginner ,
Nov 16, 2021 Nov 16, 2021

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I submitted them the same day. 

Thanks for the link!! 

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