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No reply from adobetax@adobe.com on amount of withholding for the year 2019

New Here ,
Jun 15, 2020 Jun 15, 2020

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Hello,

 

Being an Adobe contributor and non-US citizen I am trying to reach adobetax@adobe.com to receive document about my earnings and amount of withholding (for tax purpose) for the year 2019 (instead of the 1042-S form) and avoid double taxing as it is stated here: https://helpx.adobe.com/stock/contributor/help/Taxes-non-US-citizens.html "We provide a letter to report statistics for the year for local tax purposes upon request to adobetax@adobe.com" but I haven't get any response since April.

 

I have tried to chat with support agents, called Adobe but no results - everyone is pointing to send email to adobetax@adobe.com. But no answer from there even if sending from my other email address.

 

Do you have any suggestions on how to receive the required information?

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New Here ,
Apr 06, 2023 Apr 06, 2023

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Did you manage to solve the problem? I have it too.

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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Greetings!  It's not uncommon for replies to take a few days.  I'm under the impression that the Adobe Stock Team is pretty swamped at the moment, I would anticipate a bit of a delay with a response.

 

Cheers!


George F, Fine Art Landscape Photographer

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Community Expert ,
Apr 06, 2023 Apr 06, 2023

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Does the earning's statement usually arrive in the Contributor's Portal or is it sent by email?  If it's sent by email, check your spam & trash folders. It might have been redirected by your email service.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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