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Hello Adobe Stock Community,
I’ve been facing a few issues for the past two weeks and I’d like to know if anyone else is experiencing the same:
My portfolio usually gets sales every week, but for the past two weeks, I’ve had zero sales.
Newly uploaded files are not appearing properly in my portfolio/contributor page (or showing up with delay).
Uploaded files are stuck in “Review/Pending” status for a long time — neither approved nor rejected.
Has there been any recent policy change, system update, or search algorithm adjustment that could affect visibility or sales?
I’ve checked my contributor status — everything looks normal, and I haven’t received any warning or notification from Adobe.
Please let me know:
Are you also facing the same issue (no sales or review delay)?
Did you find any solution or hear any update from Adobe Contributor Support?
If needed, I can share my contributor ID and screenshots for better understanding — please tell me where it’s best to share them.
My Contributor ID: 212365107
Any recent experiences or advice would be highly appreciated. Thanks!
[Moderator moved the thread to the correct forum]
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Review times have long been variable and unpredictable. I don't think Adobe has changed anything in that regard recently. Unless you have a very large portfolio of regularly selling assets, it is also not unusual for sales to vary from week to week, particularly if you have a lot of seasonal content. My sales were unusually high last week, and are off to a good start this week.
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Sales and reviews have nothing to do with each one, except that files that are not accepted do not get sold. And well, during that time millions of other stock assets got accepted.
No sales may mean that your assets are not asked for. As for the rest, Adobe is constantly tweaking the parameters.
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