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non compliant image

Explorer ,
Jan 03, 2022 Jan 03, 2022

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I got a image ejected for non-compliant image. Why and how to change it to meet the requirement? Thanks for help!

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Community Expert ,
Jan 03, 2022 Jan 03, 2022

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What kind of image is it -- photograph (JPG) or a vector graphic (AI, EPS, SVG)?

 

Did you carefully read the submission requirements in your Stock Contributor User Guide?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Jan 03, 2022 Jan 03, 2022

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it is jpeg photo

 

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Community Expert ,
Jan 03, 2022 Jan 03, 2022

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Here's what is on the Adobe help page:

 

Files may be considered noncompliant due to watermarks, inappropriate or irrelevant keywords or titles, or questionable or defamatory content. Also, if you get a reminder to provide or resolve a problem with a release and you resubmit the file without addressing the issue, we’ll reject it as noncompliant. 

 

However, the image is so blurry that it should have been rejected for Technical Issues

Jill C., Forum Volunteer

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Explorer ,
Jan 03, 2022 Jan 03, 2022

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Thanks. I know this photo is a little blurry and I will be understandable if it get rejected by technical issues. However it is by non compliant image which make me want to find out what the real reason. 

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Community Expert ,
Jan 04, 2022 Jan 04, 2022

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I know this photo is a little blurry and I will be understandable if it get rejected by technical issues. However it is by non compliant image which make me want to find out what the real reason. 


By @Michael Jin

Non-compliant is also used if the image is blurry like hell. Your image is a little too much blurry.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jan 03, 2022 Jan 03, 2022

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I did not get any reminder to provide or resolve a problem but rejected directly

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Community Expert ,
Jan 03, 2022 Jan 03, 2022

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It's quite possible that the Moderator just selected the wrong rejection reason. Since the errors are not fixable, you should just move on to finding other saleable images in your archives. 

Jill C., Forum Volunteer

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LEGEND ,
Jan 03, 2022 Jan 03, 2022

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I believe this may have been taken through the window of a plane, and that the subject of interest may be the bird in the centre, rather than the blurry mountain. But it is not a very clear picture of the bird, and rarity counts for nothing with stock... this does not account for the non-compliant tag, but it's not recoverable. Compare your competition. 

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Community Expert ,
Jan 03, 2022 Jan 03, 2022

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It may have been rejected by the artifical intelligence filters due to less than optimal image quality. 

 

Only submit your best work to Stock.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Participant ,
Jan 04, 2022 Jan 04, 2022

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My guess is it is so blurry that it was interpreted as a "blur" for use as a background, and Adobe does not accept this type of image, they get rejected as non-compliant.

 

Some other sites do accept blurs for use as backgrounds, if they appear marketable, but Adobe does not.

 

 

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