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Non-compliant Image

Explorer ,
Apr 17, 2024 Apr 17, 2024

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Hi. I wonder why these 2 photos were declined. Both of them were shot by me and NO AI was used in any way. I've used Photoshop to remove trademarks on the fuel pumps and to increase the sky background on the photo with the car.

Adobe says:

Possible reasons:

- Non compliant use of another artist’s name.

- Undeclared Generative AI Content.

- Content not compliant with overall guidelines:

Can anyone explain the possible reasons? Thank you!

 

[moderator detached from unrelated thread]

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Community Expert ,
Apr 17, 2024 Apr 17, 2024

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Non-compliant refusals here are probably in relation with the title or the keywords.

At least the car image has also quality issues (image composition).

 

The attached files are called “screenshot”. They are screenshots from where?

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I already uploaded the original photos as a separate topic and one of the expert users told me that maybe the file's title was the reason for rejection for one of the files because there was a car's brand name in the file naming. But I can't figure out the exact rejection reason for the second file, because there was no brand name in the naming of the file, neither in the title or keywords. Maybe as daniellei4510 said it was because of some composition issues.

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Explorer ,
Apr 17, 2024 Apr 17, 2024

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Hey, can someone explain to me why these 2 photos were rejected? Both are real photos taken by me. I've only used Photoshop's clone tool to remove watermarks from oil pumps and the content aware tool to increase the sky background in the photo with a car. That's it.

Adobe says:

Possible reasons:

- Non compliant use of another artist’s name.

- Undeclared Generative AI Content.

- Content not compliant with overall guidelines:

Thank you in advance

 

[moderator merged this with a prior post]

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Community Expert ,
Apr 17, 2024 Apr 17, 2024

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The second file has Volkswagen in the file name. If you also included that or VW in the title or keywords, it is a noncompliant image.

Jill C., Forum Volunteer

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Explorer ,
Apr 17, 2024 Apr 17, 2024

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There were no Volkswagen or VW in keywords, but I didn't know that file names are also important in that way. Thank you.

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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No, file names are not important. But as I answered in your other post, look at your keywords and the title. 

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I justed checked both of the files and I can confirm that there were no brand names mentioned in the titles or kewyords of any file. "Volkswagen" was used in the naming of one of the files on my PC, not in the titles / keywords.

Thank you any way.

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Community Expert ,
Apr 18, 2024 Apr 18, 2024

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You could publish the keywords and the titles here. You don't need to have IP violations in the metadata for them to be non-compliant.

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Apr 17, 2024 Apr 17, 2024

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Have you any idea, about the second one? I can't figure out what could be the reason for rejection.

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Community Expert ,
Apr 17, 2024 Apr 17, 2024

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benzinis kalonka.jpg

I had to look hard, but the only two issues I would have corrected myself (and these may still not be the reason for rejection) are the orange tinge at the very top of the roof on the upper left hand side, which I corrected with Content Aware Fill, and I used Distort to slightly straighten the corner of the building in the background. Relatively minor issues, but maybe these got passed to a really hardcore, play-by-every-rule moderator.


daniellei4510 | Community Forum Volunteer
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Explorer ,
Apr 17, 2024 Apr 17, 2024

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That's interesting. Thank you so much for the detailed answer and your effort.

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Advocate ,
Apr 17, 2024 Apr 17, 2024

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This cloning is not done properly.

benzinis kalonka.jpg

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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There was no cloning made in that part of the image, but thank you anyway 👍

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Community Expert ,
Apr 17, 2024 Apr 17, 2024

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Volkswagen is a protected brand name.  You cannot use it in titles, keywords or descriptions.

 

That said, I would have rejected both images for 'quality & technical' reasons.  Both images are cropped too tightly.  And it's unclear what the subjects are.  As a Stock customer, I would not buy them.

 

Read your Stock Contributor User Guide for more tips.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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