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Now, What I should?

Community Beginner ,
Nov 26, 2024 Nov 26, 2024

I have two Adobe Stock vector accounts on my PC. There is currently one account I'm regularly uploading files to and another account I'm shutting down because I found out that having two accounts on the same device gets the account blocked. What should I do now?

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Account forum

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

I already provided the answer in my post just a few minutes ago. Did you understand what I wrote? Multiple Adobe Stock accounts operated by a Contributor who is uploading the same type of content on each is forbidden by the guidelines. Delete the content and shut down all but one account asap in order to avoid have your accounts permanently suspended.

Jill C., Forum Volunteer
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Community Expert ,
Nov 26, 2024 Nov 26, 2024
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Having two accounts on DIFFERENT devices would also be a violation of the rules if you are uploading the same file types to both. 

daniellei4510 | Community Forum Volunteer | I am my cat's emotional support animal.
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