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However, I hope that Ad Stock will review its decision, just to draw stable references.
By @francescom5326621
No. That won't happen.
It is always difficult to say exactly what error caused the refusal, as the first error seen triggers that. But simply the fact that none sees the errors does not make them go away. Obviously, with the different pictures you touched the cup and that caused in both cases errors to pop-up.
There are issues that are common to both cups:
And then you have issues that are only present in one file (red) and not in the other. But both files have issues:
The flag pole also has a white border that should not be there. There is also a strange dark colourization out of the cup.
Based on this analysis, all assets should have been refused. It is difficult to say what finally brought the moderator to refuse the asset, but both, the handle error and the editing errors at the cup, near the pole are quite visible, and should have been seen by the moderators. Other issues are more kind of appreciation. They do not disturb me much.
And yes, as @Jill_C said, moderation is done by humans, so you may have, depending on the time of the day, the experience, the mood etc, more or less luck with your assets. Adobe tries to get consistency in the moderation, but I think that they fail miserably in the field of generative AI. Not so much with assets like these. But it happens...
Honestly, I hadn't looked at the photos at such a high level of magnification.
By @francescom5326621
If I remember well, I used 300% magnification, but the errors are visible to the trained eye at 100%. I use magnification to check the true nature of defects, not to detect them. They are just easier to see at 200 or 300%.
Your cutout work is impressive, but not error free, as shown here in this screenshot at 100%:
(Just to say, I've done and supervised cutout work for nearly 30 years. I see the typical errors.)
The photo is missing contrast, and I think that the picture is over exposed.
That does not invalidate your accepted submission and your sales. As long as nobody complains... I've seen worse.
I hate, hate, hate having assets rejected, and while it still happens on occasion, I do my best not to give moderators the opportunity to do so. In addition to what others have mentioned, here are some issues I would have removed or improved upon before submitting. All very minor and relatively easy fixes.
This probably doesn't answer your question as to why one was rejected and the other accepted, but I gave up long ago wondering why this sometimes occurs. Humans make mistakes, moderators and contributors alike.
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