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Paiement impossible de mes ventes St Adobe St

New Here ,
Jan 09, 2024 Jan 09, 2024

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Bonjour,

Cela fait 4 fois que je tente de récupérer mes vente sur Adobe St (anciennement Fotolia) via Paypal, les années passées tout se faisaint très bien. Statut "en attente" pendant 10/15 jours puis le montant réapparait sur mon compte Adobe... sans explication pas de paiement !? Avez-vous rencontre ce problème dernièrement ?

Merci pour votre aide,

Lydia

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Contributors , Fotolia , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Jan 09, 2024 Jan 09, 2024

No. I have not encountered such a problem. You should send a request directly to Adobe using the "contact us" link on your contributor page. There is a drop-down selection for payment issues.

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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No. I have not encountered such a problem. You should send a request directly to Adobe using the "contact us" link on your contributor page. There is a drop-down selection for payment issues.

Jill C., Forum Volunteer

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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Ça fait un bout de temps que je n'ai pas demandé un paiement, mais la dernière fois je n'ai pas eu de problème.

 

Il faut effectivement contacter le support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

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