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Hello
I requested a payout and then the message that says "the payment has been successfully submitted" appeared:
But after that, nothing happens, the "Payout" button is Still clickable (still blue) and the transaction is NOT showing in the "payout history" or anything:
this is Really strange, did anyone face something similar ?
what should i do? Do i try to make a payout again?
Clear the browser cache and cookies. Sign out and sign in again and try once more.
Second step, if that does not help: use a different browser.
Third step: use a different network: home/work/cell/.
Fourth step: contact Adobe contributor support: Need help? (Stock Contributor Support)
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Clear the browser cache and cookies. Sign out and sign in again and try once more.
Second step, if that does not help: use a different browser.
Third step: use a different network: home/work/cell/.
Fourth step: contact Adobe contributor support: Need help? (Stock Contributor Support)
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thanks for your response, i cleared cache and cookies and removed my Adblocker.
that seems to fix it
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Yes, the AD blocker may cause a problem. In general, that is solved by step 2 as most (me too) have a preferred browser, that is quite closed, and I have an alternate browser, that I use only for tests, and that one is quite open.
Happy that your problem has been solved.
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