Payment not received yet

[Ameliaaus]

It has been more than 14 days. I submitted my withdrawal request on 4th March and today is 18th March. Payment status is showing done. But the payment has not come to my PayPal account yet. please solve my problem.

[Jill_C]

You need to wait 10 working days,  not just 10 calendar days.

[Ameliaaus]

its more than 10 workings days 

[Jill_C]

No. It's not. Today is work day 10, because the day of submission doesn't count. You'll probably receive notification that the payment has been released by tomorrow.

[Abambo]

Payment status done means the money has been transferred to PayPal. It's in their hands now.

[Nancy OShea]

Do you have a Business PayPal account to receive the funds?

[Nancy OShea]

Mar 5, 6, 7, 8, 11, 12, 13, 14, 15, 18 = 10 business days.

According to the banking industry, bank transfers become available in 10 - 15 business days.  It may vary by your region and bank.

[Abambo]

If payment status is done, Adobe has done the transfer. Allow 2 to 3 working days for your PayPal account to get credited. If it does not get credited, it may well be that PayPal refuses the payment and returns it to Adobe. That may take up to 30 days. Consult your PayPal agreement, depending on your region, you may have to conform to different terms. If you do not find a solution, check with PayPal support.