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Payment not received yet

New Here ,
Mar 18, 2024 Mar 18, 2024

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It has been more than 14 days. I submitted my withdrawal request on 4th March and today is 18th March. Payment status is showing done. But the payment has not come to my PayPal account yet. please solve my problem.

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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You need to wait 10 working days,  not just 10 calendar days.

Jill C., Forum Volunteer

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New Here ,
Mar 18, 2024 Mar 18, 2024

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its more than 10 workings days 

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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No. It's not. Today is work day 10, because the day of submission doesn't count. You'll probably receive notification that the payment has been released by tomorrow.

Jill C., Forum Volunteer

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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Payment status done means the money has been transferred to PayPal. It's in their hands now.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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Do you have a Business PayPal account to receive the funds?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Mar 18, 2024 Mar 18, 2024

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Mar 5, 6, 7, 8, 11, 12, 13, 14, 15, 18 = 10 business days.

According to the banking industry, bank transfers become available in 10 - 15 business days.  It may vary by your region and bank.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Mar 19, 2024 Mar 19, 2024

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If payment status is done, Adobe has done the transfer. Allow 2 to 3 working days for your PayPal account to get credited. If it does not get credited, it may well be that PayPal refuses the payment and returns it to Adobe. That may take up to 30 days. Consult your PayPal agreement, depending on your region, you may have to conform to different terms. If you do not find a solution, check with PayPal support.

ABAMBO | Hard- and Software Engineer | Photographer

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