Payment not received

[siraj udddin]

<span;>Last September 27, I withdraw the payment from adobe stoke. I have not received the payment so far. Why has no mail comes? 

[siraj udddin · Accepted solution]

Receive my payment.

[jacquelingphoto2017 · Accepted solution]

Hi @siraj udddin ,

It's great you receive your payment. 

If you refer to payment for your files sold, when you request your payment a notification page pops-up to let you know that you will receive your payment within seven working day. Seven working day include two week-end days, totalling nine days. I observe that the payment is sent closer to the ninth day. After the tenth day if you do not receive same, then you'll need to contact Adobe using the contact us at the bottom of your contributor page or on your account page.

The forums are monitored mainly by users like yourself, hence we do not have access to your account.

Best wishes

Jacquelin