Payment on Hold

[Muni Chawla]

Hi Everyone,

I have submitted the payment request on May 28, 2025 via Payoneer. Since then it shows On hold. 

Any Idea?

Thanks,

Muni

[Abambo]

On hold or pending?

[Muni Chawla]

On Hold.

[daniellei4510]

If pending, it has been 3 days. It takes 7 to 10 business day, Monday through Friday for the payment to clear.

[Abambo]

My guess: pending and "on hold" is a translation error. And if Pending, that is a standard status until the payment has been done, when it changes to "done".

[Muni Chawla]

It is On Hold

[daniellei4510]

I did a google search to see if there were any answers to your question, but found nothing. You may want to contact contributor support if the hold isn't released soon.

[Muni Chawla]

I cannot find option to contact contributor support. The link is taking me to the global Adobe for their own products.

Can you share the link?

[daniellei4510]

https://contributor.stock.adobe.com/en/contact

[Muni Chawla]

Hi Daniellei,

Thanks for sharing the link. I have submitted the request to adobe contributor support team. 

Regards,

Muni

[Nancy OShea]

2 business days (Thursday & Friday) isn't enough time.  

Some banks take 10-15 business days to post transferred funds to your account.

It varies by your bank & region.

[Muni Chawla]

[Muni Chawla]

Hi Everyone,

Thanks for your support.

I got the money today and the status changed to "Payment completed"

 

[Abambo]

I got the money today and the status changed to "Payment completed"

By @Muni Chawla

Congratulations, and thanks for letting us know. 

[Abambo]

Thanks for posting this screen. I've never seen an “on hold” status.