payment pending

[Starlight Express Art]

May be a Problem with  adobestock the 11 days has passed but the payment is not recived.7-10 business days may be joke to us.any one who has a good answer of this qustion.

[Moderator moved the thread to the correct forum]

[daniellei4510]

When did you request payment?

[Starlight Express Art]

on Monday 01-07-2024

[daniellei4510]

Then as of 12 midnight in my region (US), only 9 days have passed. The 4th of July was a US holiday.

[Starlight Express Art]

no notifiction show any where.may be the problem is 4th july it is main reason the payment is late,in my region there 12 days passed

[daniellei4510 · Accepted solution]

10 BUSINESS days in the US. Monday through Friday. Weekends do not count. And if you requested payment late on the 1st, it probably didn't even count.

[Starlight Express Art]

Thank you for your help in resolving this issue. I appreciate your patience and cooperation in getting this resolved.

[Abambo · Accepted solution]

There is no need for a notification, and payment is only late if you exceed the 10 business days. A business day is from Monday to Friday, excluding public and company holidays. So 10 days is at least 2 full weeks. The day you ask the payment does not count as it is day 0. Today, you are on day 8. Still completly in line. Without the national holiday, you would be on day 9, still completly in line. Your payment will come probably next week on Monday or Tuesday. There is a chance that it will be scheduled today. 

[Jill_C · Accepted solution]

Do you understand what a "business day" is? It's Monday through Friday. Weekends are excluded as are U.S. Federal holidays.

[Jill_C]

The payment clock starts the first business day after you request oayment, therefore today is only business day 8. You'll get paid early next week. My payments occur reliably on business day 10. Be patient.