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payment request is cancelled

Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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Hi everyone, my payment request was cancelled, what does that mean?

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Contributors , Troubleshooting

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correct answers 1 Correct answer

Community Expert , Nov 09, 2023 Nov 09, 2023

Which provider did you ask for payment? Check with the support of them. If it is PayPal, they changed recently their terms. You will need to stdy those.

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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That's what it means. The payment request has been cancelled for a reason unknown to us.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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Làm thế nào tôi biết nó lỗi ở đâu để khác phục

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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Which provider did you ask for payment? Check with the support of them. If it is PayPal, they changed recently their terms. You will need to stdy those.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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so I should contact PayPal support. And where can I find out what terms have been changed? Thanks for help

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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Check the terms for PayPal for your region. I can't say what changed, but probably is PayPal refusing commercial transfers from a company to user PayPal accounts. You may need a professional account or similar.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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thanks you

 

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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You're welcome. 

(As a side note: if you want to answer in your language, go ahead. The mechanical translation is quite good.)

ABAMBO | Hard- and Software Engineer | Photographer

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