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Payment Still Pending - Payout Date: Friday, May 12, 2023

Community Beginner ,
May 26, 2023 May 26, 2023

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I am writing to inquire about the status of my payment from Adobe Stock. My payout was scheduled for Friday, May 12, 2023, but as of today, May 27, 2023, the payment is still pending. what should i do i already messaged to content support but no replay. 

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Community Expert ,
May 27, 2023 May 27, 2023

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If you have contacted Adobe contributor support, you'll have to wait for them to answer. Watch your spam folder, they answer by mail.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 27, 2023 May 27, 2023

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Thank you to inform me. but kindly tell me, how many days does the email arrive?

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Community Expert ,
May 27, 2023 May 27, 2023

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There's no guaranteed response time to such emails and it's a holiday weekend in the U.S.  10 working days have passed since you requested the payment, so you'll probably receive the payment next Tuesday, since Monday is a Federal holiday in the U.S.

Jill C., Forum Volunteer

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Community Expert ,
May 27, 2023 May 27, 2023

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You are still in the normal times, if I counted correctly, as your payement request gets processed manually and the processing time is between 7 and 10 working days. Working days do not include weekends and holidays. 

Contributor Support tries to answer fast (24h), but also here, you can have delays. And they don't answer on weekends and on holydays.

ABAMBO | Hard- and Software Engineer | Photographer

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