Payout Button is Greyed Out even i crossed minimum payout limits

[MUHAMMAD5FD2]

Payout Button is Greyed Out even i crossed minimum payout limits

[John T Smith]

Sorry, nobody here can help with an account or payment problem
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[Nancy OShea · Accepted solution]

[Moderator moved from Account, Payment & Plan to Stock Contributors.]

Hi @MUHAMMAD5FD2.
Has it been at least 45 days since your first sale at Adobe Stock?

Did you upload your completed tax withholding form yet?  You can't request a royalty payout until you complete the tax form.

https://helpx.adobe.com/stock/contributor/help/Contributor-tax-FAQ.html

Did you try using a different browser that accepts cookies and does not have script blockers?

If you continue to have problems,  please contact Stock Contributor Support below:

https://contributor.stock.adobe.com/en/contact

[AnaFlavia]

Olá, estou com o mesmo problema. Você conseguiu resolver? Obrigada!!

[Jill_C]

You resurrected a 2+ year old post. Have you read all of the posts above? Have you met all the criteria for a payout:

-45 days since first sale

-minimum $25 earnings

-tax form submitted and accepted

The payout button remains grayed out until all 3 criteria have been met.

[AnaFlavia]

Sim, já li absolutamente TODOS os posts de pessoas que tiveram o mesmo problema que o meu em busca de talvez alguma informação de alguém que já passou pelo mesmo. Também já cumpri TODOS os três requisitos que você citou, por isso estou tão chateada, ainda amais considerando que meu país não dá suporte aos contribuidores e tenho que ficar buscando em fóruns 

[Jill_C]

Use the Contact Us link on your Dashboard page to send a message directly to Adobe Contributor Support. There is a category for Payment issues in one of the drop down selections.