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I am a contributor and I tried several times to send my earnings to my paypal account but it failed with this message: payout could not be completed. The amount is enough money.
You need $25 of available royalties to request a payout.
There is much more than $25
That's in contradiction with your first message: The amount is enough money.
I suggest you contact contributor support: Need help? (Stock Contributor Support) They have insight into your account and can hopefully tell you what is wrong.
I ve sent multiple messages there but I ll try again. Thanks
Assuming royalties are well over $25 USD, have you completed your tax withholding forms and submitted them to Stock? You must do that before you can get paid.
The status of my tax information is Validated. I ve been paid multiple times in the past too.
You should contact contributor support.
I checked your account and everything looks fine to me. If you haven't already done so, please submit a request for support via the contact us link at the bottom of the contributor portal to activate a case and we can look into this for you.
I have contacted support about 3 times last 2 weeks but noone answered.
Check your spam folder. Adobe support responds quite rapidly.
I did. Nothing.
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Today my earning were sent to my paypal account!