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Payout History showing wrong amounts in GBP

New Here ,
Apr 21, 2023 Apr 21, 2023

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My original currency used to be GBP. Since conversion to USD for all contributors my Payout History is showing the incorrect amounts. For example my first payout in 2016 was £225, but Payout History shows £300 instead. I print out a copy of my payouts on a yearly basis - all previous printouts show correct amounts. Only this year's printout is wrong. It looks like my historic payouts have been converted to USD but still show the "£" symbol. Anyone having a same issue?

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Community Expert ,
Apr 21, 2023 Apr 21, 2023

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It may be best to contact Adobe Contributor Support about this.

 

Cheers!


George F, Fine Art Landscape Photographer

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Community Expert ,
Apr 21, 2023 Apr 21, 2023

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No, my account is showing the correct values in the correct currency. That may, however, be due to the 1-to-1 conversation of the EUR vs USD. You can check with the conversion rate if that is consistent.

ABAMBO | Hard- and Software Engineer | Photographer

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