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Payout with Paypal doesn't work - alternatives?

Community Beginner ,
May 14, 2024 May 14, 2024

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Hi,

Twice I've tried to get a payout with paypal and both times waited over a month. Both times there was no record on paypal's end (many messages back and forth with paypal support) and both time eventually the money landed back into my contributor account (even though the payments would show as "done" for many weeks).

Adobe support, like the paypal support, didn't have an answer for me. Even got the paypal transaction ID from adobe to pass on to paypal, but this didn't help. They said it doesn't exist.

Both sides claim it's a problem with the other side.

 

I am an Australian resident.

Any way I can get this to work with paypal that I should try? Business account? Fees looked a bit expensive at about 5% if you include the withdrawl to actually get your hands on the money. Or is this the best? And I couldn't tell if there were monthly fees - maybe someone can confirm this. Their support line won't pick up.

 

I see Payoneer and Skrill are other options.

Can anyone please suggest the best option for someone that would only make one small payout a year from Adobe and not have any other commercial activity going on?

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Contributors , Troubleshooting

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Community Expert ,
May 15, 2024 May 15, 2024

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The payment shows as done, as soon as Adobe did the payout. That does not mean that the money is in your account, but that means that the money has been sent to your service provider. If the service provider refuses the payout, your stock account gets credited again for the sum. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
May 15, 2024 May 15, 2024

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Thanks, but I think you've missed my main points and questions. Maybe I could've put the 1st paragraph last, just for background info as to why I'm looking for the best solution out of:

1. Paypal business account (I guess I just have a personal account now)

2. Payoneer

3. Skrill

taking into account my very limited need to use the function of being on the receiving end of commercial payments.

I'll change the thread title to be clearer

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Community Beginner ,
May 15, 2024 May 15, 2024

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Oh, it doesn't seem I can edit the title.

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Community Expert ,
May 15, 2024 May 15, 2024

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quote

Oh, it doesn't seem I can edit the title.


By @Yoko5E07

What would yo like to change? I can do that for you. Either answer here or send a PM.

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
May 15, 2024 May 15, 2024

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I did not miss your other questions, I ignered them. I answered the part, I could answer.

ABAMBO | Hard- and Software Engineer | Photographer

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