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Photos are approved but didn't released

New Here ,
Apr 22, 2017 Apr 22, 2017

Adobe approved my photos 3 days ago but till now my photos didn't released yet.

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correct answers 1 Correct answer

Adobe Employee , May 01, 2017 May 01, 2017

To the OP, I checked your account and found your approved content is online. Some of your submitted images were rejected however so could those be the files you are referring to?

-Mat

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New Here ,
Apr 25, 2017 Apr 25, 2017

Same problem and I can't find any guide. Sorry.

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New Here ,
Apr 30, 2017 Apr 30, 2017

I am having the same issue. Dont know why?

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Adobe Employee ,
May 01, 2017 May 01, 2017

To the OP, I checked your account and found your approved content is online. Some of your submitted images were rejected however so could those be the files you are referring to?

-Mat

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New Here ,
May 02, 2017 May 02, 2017

I am telling that my photos that are approved by adobe are not appearing in releases section, whenever i go to the uploaded files section and then to the releases section there is no photo that are approved by adobe.

I am not talking about the photos that are rejected.

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New Here ,
Jun 15, 2017 Jun 15, 2017

I am also facing it the same , in my portfolio it shows but under release section i dont find the approved pictures ?? clue less , any help ....

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Engaged ,
Jul 12, 2017 Jul 12, 2017

There's no reason why? I'd like to understand so I could make modifications.Screen Shot 2017-07-12 at 6.46.58 PM.png

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Engaged ,
Jul 12, 2017 Jul 12, 2017

Also, no releases?Screen Shot 2017-07-12 at 6.48.25 PM.png

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Engaged ,
Jul 12, 2017 Jul 12, 2017

And these are still in review for a long time.Screen Shot 2017-07-12 at 6.49.12 PM.png

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Adobe Employee ,
Jul 13, 2017 Jul 13, 2017

@Christina,

You don't have any files approved in your account so nothing has a release attached to it resulting in your release page being empty. As far as your non-compliant rejections are concerned, the files have watermarks/logos in the lower right hand corner. This is strictly prohibited and no file should be approved with this.

Your pending files are in the queue and should be reviewed soon.

regards,

Mat Hayward

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Engaged ,
Jul 13, 2017 Jul 13, 2017
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Ahh good to know and easily fixed!!

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