Photos / Videos not accepted.

[ILJA27519587inj6]

I just don't understand why Adobe didn't accept some of my photos/videos for technical quality reasons.  Actually some of my photos have lots of downloads on other sites and some video shots were used in BBC, etc shows. It seems that AI doesn't work all the time.

[Jill_C]

Adobe uses human Moderators to review all assets. If you would like to receive feedback from the community, post 2 or 3 rejected images here in full size so that we can evaluate.

[Abambo · Accepted solution]

The quality requirements by BBC are not the same than those of Adobe. With BBC, the content needs to fit the story. With Adobe, the content needs to fit the quality requirements. BBC will use the content, even if there are minor flaws.

Having “lot of downloads on other sites” is no argument. Adobe's turf, Adobe's rules. Post one picture here as submitted, and we will have a look at it.

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

If you are a generative AI contributor, please look into these instructions and fallow them by the letter: https://community.adobe.com/t5/stock-contributors-discussions/generative-ai-submission-guidelines/td...

[Fabiobtex]

You should share your photos so may we point out what the possible problem was

[Nancy OShea · Accepted solution]

Stock imagery is not the same as news & reality shows.

Read your Stock Contributor User Guide to learn what Adobe expects from contributors.

• https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
• https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html
• https://helpx.adobe.com/stock/contributor/user-guide.html/stock/contributor/help/photography-illustr...
• https://helpx.adobe.com/stock/contributor/help/video-requirements.html