Do we have a contact we can use to ask the real reason for rejection? I submitted a picture of boats docked in a pier in ketchikan with mountains in the back..
rejected for Infringement..
Please share the picture. It is almost certainly an infringement (I've seen maybe one out hundreds that was a mistake). I suspect the pier AND boats are likely someone's IP, and recognisable by the owner.
The real reason has been given to you: IP violation... Show the picture, and we will have a look into it and point to the troublemakers. What I can say for now: Look for names and logos.
maybe the rear of the cruise ship that is in the shot.. can't imagine the boat name of a pier fisherman is "copyrighted".
The names are not copyrighted per se, you can name your ship Anita when someone else named it so. But as names are identifiable parts, they need to be photoshopped. For people you need a model release. Look here for more information: https://helpx.adobe.com/stock/contributor/user-guide.html/stock/contributor/help/property-release.ug...
If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html
Time to start imagining. Everything made or designed by humans is protected IP. Nobody has to register copyright. They own the object and have the right to control what commercial use is made of its likeness. The owner of "Servant" would certainly have no trouble identifying their boat, and if it were used in an advert would have the rights to compensation. Yet, you assert you have all rights to what you post to Adobe (so that those who use Adobe Stock can use it safely).
Likely. It would be great if the rejection even when it says IP was less ambiguous. Like mentioning the boat with the name or the product with the logo is the issue. Saying it can be the picture the title the keyword the description doesn't help at all in solving the issue. And we have no reply to said rejection to ask for more clarity.
I think you have at least 3 piece of clear IP. Not sure how you can anonymise a cruise ship.
Adobe have worked out a system which enables their moderators to work faster. This seems to suit them better than helping people learn the ropes. I've heard it said they get through 100,000 pictures a day that way. There is no appeal and no back channel for clarification. I don't say this is good.
@Mindful Art wrote:
It would be great if the rejection even when it says IP was less ambiguous. Like mentioning the boat with the name or the product with the logo is the issue.
It's not Adobe's task to tell you where exactly the violation has been found. Adobe has only to make sure that the pictures added to the database conform to the requirement of the buyer. It is your task to read the manual and to deliver pictures that are fitting into the requirements.
This may sound harsh, but believe me, after a couple of refusals and posting the refusals here, you will have an eye for where to look. When you submit a picture, you will have photoshopped what needs to get photoshopped and when by chance you get again a refusal, you will have no problem to detect the culprit. For all parties, the contributors and Adobe and the customers this is the most efficient way to proceed.
And just for your information: if the moderator does not speak your language, which is highly probable, it does not make sense that he writes a long list of reasons... left alone the time the moderator would spend just on one of your pictures. A moderator can easily check hundreds of pictures by only having to click one of ten refusal reasons.
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You can easily remove all names in Photoshop with the Heal Tool.
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These were items I spotted in a flash. There are likely other issues when zoomed in at 100%.
Please refer to the legal guidelines listed in the Contributor Learn and Support pages for more information about requirements for Property Releases and Model Releases HERE.
I have successfully submitted images of boat harbors after zooming in and scrubbing every single identifying mark on each boat. This one may still be problematic after you do that because the fisherman is facing toward your camera.
This one may still be problematic... because the fisherman is facing your camera.
That's right, @Jill_C . And it underscores why photographers should carry blank model releases with them everywhere they go. 🙂
This one is in English.
And this is the checklist for ensuring it's properly completed.