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problem in my account

New Here ,
Feb 26, 2024 Feb 26, 2024

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after a month now i think my account have some issue and my designs dont sell at all , does it possible if adobe ban my account ? ( i can upload and see my designs )

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correct answers 1 Correct answer

Community Expert , Feb 26, 2024 Feb 26, 2024

If Adobe has banned your account, you wouldn't be able to log in at all.  If you are able to log in and see your assets and account, you aren't banned.

 

To start down the path of consistent sales, an account usually has between 500-5000 in demand assets that are keyworded and titled well.  Consistent submissions (and sales) also help.  I also think it's important to keep in mind that you are competing with millions of other world class assets.  Success may take many years in this field, and eve

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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I don't know how many assets you've uploaded, but no sales your first month is not unusual. Adobe has not banned your account. They would let you know if they did. 

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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If Adobe has banned your account, you wouldn't be able to log in at all.  If you are able to log in and see your assets and account, you aren't banned.

 

To start down the path of consistent sales, an account usually has between 500-5000 in demand assets that are keyworded and titled well.  Consistent submissions (and sales) also help.  I also think it's important to keep in mind that you are competing with millions of other world class assets.  Success may take many years in this field, and even then it's not a guarantee.


George F, Fine Art Landscape Photographer

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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That's not to discourage you from submitting, I just think it's important to set realistic expectations with the current state of the stock market.


George F, Fine Art Landscape Photographer

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Community Expert ,
Feb 26, 2024 Feb 26, 2024

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If you can still submit new designs and can see your Dashboard page, your account has not been banned. It's quite possible le that Buyers are just not searching for assets in your portfolio, or that you've submitted in a category that is very competitive.

Jill C., Forum Volunteer

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