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Problem signing to contributor pages

New Here ,
Dec 21, 2016 Dec 21, 2016

Hello,

I'm new in this community,

I have a problem signing to contributors part of the site. Whenever I try, I get to choose if I'm a Fotolia contributor or not. Whatever option I choose, I can't log in. If I choose I AM FOTOLIA CONTRIBUTOR, I get asked to enter my Fotolia credentials and I get message that my Fotolia credentials can't be authenticated. When I choose I'M NOT A FOTOLIA CONTRIBUTOR - I get message that my account can't be verified. Here are the screen shots of what I'm talking about.

Screen Shot 2016-12-21 at 12.37.05.png

Screen Shot 2016-12-21 at 12.39.13.png

Can anyone please help?

Thanks,

Tijana

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correct answers 1 Correct answer

Adobe Employee , Oct 13, 2017 Oct 13, 2017

The problem is that you created an account at Fotolia after we had stopped accepting new contributor accounts. This is likely throwing the system off. I have deleted the Fotolia account for you so you should now be able to create a contributor account with your Adobe ID.

Be sure to select NO when asked if you are a Fotolia contributor.

-Mat

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Adobe Employee ,
Oct 13, 2017 Oct 13, 2017
LATEST

The problem is that you created an account at Fotolia after we had stopped accepting new contributor accounts. This is likely throwing the system off. I have deleted the Fotolia account for you so you should now be able to create a contributor account with your Adobe ID.

Be sure to select NO when asked if you are a Fotolia contributor.

-Mat

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines