Problem with a model release

[viktoriia_9640]

Hello!

I have a problem - all model releases of me ARE REJECTED by Adobe!

And support is ignoring me for more than 1 month!

Why is the release with ID 8945039 rejected?

[daniellei4510]

As contributors like yourself, we do not have access to rejected images. Upload the image and the license here as submitted and one of us can take a look.

[viktoriia_9640]

I cannot upload it because it was a release signed by email. All times before yesterday it worked, but not the last time.

I am a model and also a photographer. Witness is a third person. And this release is rejected by Adobe. All other stock websites accepted releases like that, but Adobe is still rejecting all of them. 

And it happens ONLY WHEN MODEL AND PHOTOGRAPHER are the same.

There is no rule to not accept a situation when a person of a model is the same as the creator.

Contributor support has not responded to me for 2 months.

[Abambo]

I cannot upload it because it was a release signed by email.

By @viktoriia_9640

Explain.

All times before yesterday it worked, but not the last time.

(...)

Contributor support has not responded to me for 2 months.

By @viktoriia_9640

Yesterday is a long time away from 2 months. Your explanations are not coherent.

I am a model and also a photographer. Witness is a third person. And this release is rejected by Adobe. All other stock websites accepted releases like that, but Adobe is still rejecting all of them. 

And it happens ONLY WHEN MODEL AND PHOTOGRAPHER are the same.

There is no rule to not accept a situation when a person of a model is the same as the creator.

By @viktoriia_9640

Adobe has no issue accepting releases like this. You do not even need to have a witness. We need to see the model release. Please upload it here, but edit out private information like your e-mail, address, etc.