Problem with activating bonus Adobe CC

New Here ,
Oct 04, 2021 Oct 04, 2021

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Hi,
I have a problem. I am one of the authors of Adobe Stock. There is a bonus program for those authors who sell more than 150 works during the year. They can subscribe to one of a yearly Adobe Creative Cloud’s programs. I subscribed to After Effects by the end of the 2020 year result. It is still valid. This year 2021 I exceeded the threshold of 150 sales and I would like to subscribe to Adobe Illustrator. The problem is when I follow the instruction to the booking procedure the site doesn’t’ offer the opportunity to choose the program. How can I book a bonus subscription to Adobe Illustrator? Can I have bonus subscription to 2 different programs at the same time?

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Adobe Community Professional ,
Oct 04, 2021 Oct 04, 2021

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As indicated on the page linked below:

  • Bonuses2 will be determined in January 2022, and codes issued in February 2022. Note, that updates to these guidelines may occur. Please check this page for any changes.

 

https://helpx.adobe.com/uk/stock/contributor/help/royalty-details.html

 

You can choose only one of the options:

  • 150 – 4,999 downloaded qualifying assets: Choose your one-year complimentary plan by selecting one of these options: Creative Cloud Photography (20GB), Illustrator, InDesign, Premiere Pro, or After Effects.

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Adobe Community Professional ,
Oct 05, 2021 Oct 05, 2021

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quote

Can I have bonus subscription to 2 different programs at the same time?


By @Alla5D1F

You probably can, but the problem is the timing. You won't get your redemption code before 2022.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 08, 2021 Oct 08, 2021

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But I already have my code! But I can't choose application. Only use this code to prolongate After Effect subscribe. 

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Adobe Community Professional ,
Oct 08, 2021 Oct 08, 2021

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@MatHayward,

 

Do you know what's wrong?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 08, 2021 Oct 08, 2021

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No

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Adobe Community Professional ,
Oct 09, 2021 Oct 09, 2021

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@Alla5D1F ,

you aren't Mat Hayward from Adobe are you?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 09, 2021 Oct 09, 2021

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??? Well no. I'm a contributor, who doesn't know English well enough to understand there to find answers to my quetions on "adobe help". And after 3 days of  convesetion whith support nobody even undestand wich problem I have. How does it possible, that they don't even know about bonus subscriptions for contributors? Anyway, thank you for your help. 🙂 I decided to wait until 2022 year when my previous subscription ends and try again. And now to pay for several months. Sorry if I sound rude, too difficult to chose words in a foreign language 🙂

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Adobe Community Professional ,
Oct 10, 2021 Oct 10, 2021

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Hello @Alla5D1F,

Use your native language.  This forum can translate languages.  See screenshot.

image.png

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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