• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problems with meta titles and keywords in Deutsch

Guest
Aug 19, 2023 Aug 19, 2023

Copy link to clipboard

Copied

G'day,

I'm trying to upload images with meta (title&keywords) in German. But after uploading (by web or FTP), "German" letters are broken. For example ß instead of ß.

How can I solve it?

 

[Moderator moved the thread to the correct forum]

TOPICS
Troubleshooting

Views

162

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 20, 2023 Aug 20, 2023

Copy link to clipboard

Copied

Check your CSV file. Do the special characters apear correctly? 

The error looks like your file is UTF-8 coded, but the header is missing. It would help seeing the file.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 20, 2023 Aug 20, 2023

Copy link to clipboard

Copied

Problem solved with csv. But it's not working if you trying to use metadata of image (in utf-8).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 21, 2023 Aug 21, 2023

Copy link to clipboard

Copied

*Not solved. Sometimes umlauts are broken, sometimes not.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Aug 21, 2023 Aug 21, 2023

Copy link to clipboard

Copied

This is csv sample

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2023 Aug 21, 2023

Copy link to clipboard

Copied

quote

This is csv sample


By @Deleted User

I've opened your asset with Notepad++. This one is UTF8.

Abambo_0-1692639374942.png

Did this one work?

As a side note: forcing a change to ANSI coding gives this as result:

Abambo_1-1692639487684.png

Do you have one that didn't work? Try opening it with Notepad++ (it's a free Notepad replacement with much more functionality).

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Sep 01, 2023 Sep 01, 2023

Copy link to clipboard

Copied

the problem is, that some of data from the same csv is broken, some not. Can't find any logic, so I just stopped uploading in German.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 10, 2023 Sep 10, 2023

Copy link to clipboard

Copied

LATEST
quote

the problem is, that some of data from the same csv is broken, some not. Can't find any logic, so I just stopped uploading in German.


By @Deleted User

That's also a solution.

Use CSV files to index your content at Adobe Stock

The help page has a paragraph on non-US contributors:

Excel notes: If you’re located outside the US and using Excel to create a CSV file, you need save your document as CSV UTF-8. If this isn’t an option in your version of Excel, you may need to open your CSV in Notepad and then save it as a CSV UTF-8.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 21, 2023 Aug 21, 2023

Copy link to clipboard

Copied

It definately has to do with the UTF-8 code. Did you check your JPEG files if they contain the correct letters? Maybe the uploads are correct but the program creating the jpeg is incorrect. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines