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Query Regarding Uploading JPG and PNG Files

Community Beginner ,
Apr 28, 2024 Apr 28, 2024

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Hello everyone,

I hope this message finds you well. I am looking to upload images with a transparent background. Could you please guide me on the process for uploading JPEG and PNG files? Should these files be uploaded separately or should they be zipped together?

Thank you for your attention to this matter.

Best regards,

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Contributor critique , Contributors , Fotolia , Troubleshooting

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correct answers 2 Correct answers

Community Expert , Apr 28, 2024 Apr 28, 2024

On this help page:

Requirements for submitting PNG files with transparent backgrounds to Adobe Stock

it's stated specifically:

Don’t: Submit identical files, one as a PNG and one as a JPEG. 

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Community Expert , Apr 28, 2024 Apr 28, 2024

You upload the PNG with the transparency and Adobe creates the JPEG on the fly. Do not upload PNG files with no transparency, upload a high quality JPEG instead.

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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On this help page:

Requirements for submitting PNG files with transparent backgrounds to Adobe Stock

it's stated specifically:

Don’t: Submit identical files, one as a PNG and one as a JPEG. 

Jill C., Forum Volunteer

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Hey Jill_C,

Wow, that was super quick—thanks so much! Your response was incredibly helpful. I really appreciate you taking the time to get back to me so fast.

Thanks again!

Marcia47

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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You upload the PNG with the transparency and Adobe creates the JPEG on the fly. Do not upload PNG files with no transparency, upload a high quality JPEG instead.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Thanks.

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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LATEST

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Apr 28, 2024 Apr 28, 2024

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Use PNG only for transparency.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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