received complementary subscription last year, but not for 2023... any ideas?

[robbinl60410179]

Hi there! I recieved the complimentary CC subscription last year as part of the contributor bonus program but didn't see the blue banner or get a code this year despite more than enough downloads. Any ideas why this might have happened? Thanks!

[RALPH_L · Accepted solution]

Check here if you met the requirements.

Royalty details for contributors to Adobe Stock

If so, contact conntributor-support.

[robbinl60410179]

I have already reported the issue to contributor-support, but after filling out the form, I did not receive any response or form number. I'm not sure if the problem was successfully submitted to contributor-support.

[Nancy OShea · Accepted solution]

I think Stock raised the requirements bar from previous years.

For details, go to the link @RALPH_L  posted and scroll down to Bonus Program.

[Abambo]

The invitation phase is over. If you did not get an invitation, it is probable that you did not meet the requirements for 2022. If you did, contact contributor support. Need help? (Stock Contributor Support) 

However, I'm not very optimistic, that they can still include you into the program, even if you are qualifying. You need to watch this at the beginning of the year.