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Rechazo de fotos instantaneo

New Here ,
Jul 12, 2022 Jul 12, 2022

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Tengo un problema hace un tiempo con Adobe Stock, tengo algunas imagenes y hasta un par de ventas en la plataforma, pero hace un tiempo comenzo a rechazar automaticamente todo lo que cargo, ni siquiera pasa a revision, dice que hubo un error y no me deja subir nada, alguien sabe el motivo?

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Contributors , Troubleshooting

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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Post here a screen shot of the error code you're seeing, and someone in the Community should be able to help.

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New Here ,
Jul 13, 2022 Jul 13, 2022

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Sin título.png this is the error.

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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Try using a different browser.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 13, 2022 Jul 13, 2022

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I Try whit Chrome and Edge but same results.

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Community Expert ,
Jul 13, 2022 Jul 13, 2022

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LATEST

JPG had upload errors.  Does it meet all image requirements?

  • Image format: JPEG 
  • Color space: sRGB
  • Minimum image resolution: 4MP (megapixels)
  • Maximum image resolution: 100MP (megapixels)
  • Maximum file size: 45MB (megabytes)

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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