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Rejected images as «Non compliant image»

Explorer ,
Oct 17, 2023 Oct 17, 2023

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Hello.

Some of my image were rejected as «NON-COMPLIANT IMAGE».

What Does it mean?

What needs to change to resubmit?

Thank you.

 

23.07.22_Diamond_v051_v02.jpg

 

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Contributors , Troubleshooting

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correct answers 3 Correct answers

Community Expert , Oct 17, 2023 Oct 17, 2023

Non compliance can mean that it was not marked as an image or AI. It can also mean that the keywords are not ok.

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Community Expert , Oct 17, 2023 Oct 17, 2023

“Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see. But I see quality issues with your asset, like noise in the background, or artefacts in the diamonds. Just a small excerpt:

Abambo_0-1697568747429.png

 

In addition, I had a look into the histogram, and saw missing blacks:

Abambo_1-1697568823252.png

I would have expected to have this asset refused on the grounds of quality issues.

 

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html

...

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Community Expert , Oct 18, 2023 Oct 18, 2023

@eriksvoboda,

Reasons Content is Rejected:

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html

 

"If you get a reminder to provide or resolve a problem with a release and you resubmit the file without addressing the issue, we’ll reject it as noncompliant."

 

Photo Dos & Don'ts:

https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html

 

"Effects:

Don’t: Add sunrays or flares.

Don’t: Create mirrored images, kaleidoscopes, or patterns.

Don’t: Use effe

...

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Community Expert ,
Oct 17, 2023 Oct 17, 2023

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Non compliance can mean that it was not marked as an image or AI. It can also mean that the keywords are not ok.

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Explorer ,
Oct 17, 2023 Oct 17, 2023

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It's not AI image. This set were made in Cinema 4D

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Explorer ,
Oct 17, 2023 Oct 17, 2023

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Keywords not Ok — is too generally. Which keyword is not ok in your opinion

«gems; diamond; trillion; gem; jewelry; dark; backdrop; glares; reflection; selective; deep; focus; abstract; background; shape; shiny; diamonds; 3d; rendering; brilliant; three; gemstones; render; carat; crystal; fashion; floor; light; luxury; design; gemstone; rich; expensive; jewel; beautiful; illustration; blue; precious; bright; glass; white; stone; style; glowing; pattern; glamour»

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Community Expert ,
Oct 18, 2023 Oct 18, 2023

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quote

Keywords not Ok — is too generally. Which keyword is not ok in your opinion

«gems; diamond; trillion; gem; jewelry; dark; backdrop; glares; reflection; selective; deep; focus; abstract; background; shape; shiny; diamonds; 3d; rendering; brilliant; three; gemstones; render; carat; crystal; fashion; floor; light; luxury; design; gemstone; rich; expensive; jewel; beautiful; illustration; blue; precious; bright; glass; white; stone; style; glowing; pattern; glamour»


By @eriksvoboda

You didn't give the keywords in a first place. So it was a guess. The title may also trigger non-conformity.

 

Don't repeat keywords.

  • Diamond – diamonds
  • Gem – gems
  • Rendering – render

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Oct 17, 2023 Oct 17, 2023

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Read here the possible reasons for a non-compliant image refusal:

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html

Jill C., Forum Volunteer

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Community Expert ,
Oct 17, 2023 Oct 17, 2023

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“Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see. But I see quality issues with your asset, like noise in the background, or artefacts in the diamonds. Just a small excerpt:

Abambo_0-1697568747429.png

 

In addition, I had a look into the histogram, and saw missing blacks:

Abambo_1-1697568823252.png

I would have expected to have this asset refused on the grounds of quality issues.

 

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

 

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Oct 17, 2023 Oct 17, 2023

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Thank you for your replay, but:
— you wrote about the Light Glow Effect. This one is not a technical problem, it is the effect.
— also there is no clipping pixel

 

eriksvoboda_0-1697601345143.png

clipping warnings are on
— and finally. Reject was for «Non-compliant» reasons. «Technical issue» is another chapter.

In any case, thanks for your response

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Community Expert ,
Oct 18, 2023 Oct 18, 2023

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Sorry to have to say that, but you need to read what I wrote. And indeed you did ask: What needs to change to resubmit?

You need to address all the faults.

quote

Thank you for your replay, but:
— you wrote about the Light Glow Effect. This one is not a technical problem, it is the effect.


By @eriksvoboda

 

No, I did not write about the glow effect. At least not directly. But I was talking about the jigsaw effect introduced.      

Abambo_0-1697616239698.png

quote

eriksvoboda_0-1697601345143.png

clipping warnings are on


By @eriksvoboda

No one talked about clipping. I said “missing”.  “Missing blacks”. You see it in your histogram to the left. And I said there is noise in the background.

quote


— and finally. Reject was for «Non-compliant» reasons. «Technical issue» is another chapter.

By @eriksvoboda

I did address the non-compliant issue. But I can't comment on what I do not see: “Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see.

 

You will get only one refusal reason, and it's the first that a moderator sees, as they do not continue to check further then. But there may be multiple different reasons to reject the asset. Quality is one possible rejection for this asset.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Oct 18, 2023 Oct 18, 2023

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@eriksvoboda,

Reasons Content is Rejected:

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html

 

"If you get a reminder to provide or resolve a problem with a release and you resubmit the file without addressing the issue, we’ll reject it as noncompliant."

 

Photo Dos & Don'ts:

https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html

 

"Effects:

Don’t: Add sunrays or flares.

Don’t: Create mirrored images, kaleidoscopes, or patterns.

Don’t: Use effect filters.

Don’t: Add vignettes or frames."

 

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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