Hello.
Some of my image were rejected as «NON-COMPLIANT IMAGE».
What Does it mean?
What needs to change to resubmit?
Thank you.
3 Correct answers
Non compliance can mean that it was not marked as an image or AI. It can also mean that the keywords are not ok.
“Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see. But I see quality issues with your asset, like noise in the background, or artefacts in the diamonds. Just a small excerpt:
In addition, I had a look into the histogram, and saw missing blacks:
I would have expected to have this asset refused on the grounds of quality issues.
If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Reasons Content is Rejected:
https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
"If you get a reminder to provide or resolve a problem with a release and you resubmit the file without addressing the issue, we’ll reject it as noncompliant."
Photo Dos & Don'ts:
https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html
"Effects:
Don’t: Add sunrays or flares.
Don’t: Create mirrored images, kaleidoscopes, or patterns.
Don’t: Use
9
Replies
Keywords not Ok — is too generally. Which keyword is not ok in your opinion
«gems; diamond; trillion; gem; jewelry; dark; backdrop; glares; reflection; selective; deep; focus; abstract; background; shape; shiny; diamonds; 3d; rendering; brilliant; three; gemstones; render; carat; crystal; fashion; floor; light; luxury; design; gemstone; rich; expensive; jewel; beautiful; illustration; blue; precious; bright; glass; white; stone; style; glowing; pattern; glamour»
By @Merry_Dream15B9
You didn't give the keywords in a first place. So it was a guess. The title may also trigger non-conformity.
Don't repeat keywords.
- Diamond – diamonds
- Gem – gems
- Rendering – render
“Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see. But I see quality issues with your asset, like noise in the background, or artefacts in the diamonds. Just a small excerpt:
In addition, I had a look into the histogram, and saw missing blacks:
I would have expected to have this asset refused on the grounds of quality issues.
If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html
Thank you for your replay, but:
— you wrote about the Light Glow Effect. This one is not a technical problem, it is the effect.
— also there is no clipping pixel
clipping warnings are on
— and finally. Reject was for «Non-compliant» reasons. «Technical issue» is another chapter.
In any case, thanks for your response
Sorry to have to say that, but you need to read what I wrote. And indeed you did ask: What needs to change to resubmit?
You need to address all the faults.
Thank you for your replay, but:
— you wrote about the Light Glow Effect. This one is not a technical problem, it is the effect.
By @Merry_Dream15B9
No, I did not write about the glow effect. At least not directly. But I was talking about the jigsaw effect introduced.
clipping warnings are on
By @Merry_Dream15B9
No one talked about clipping. I said “missing”. “Missing blacks”. You see it in your histogram to the left. And I said there is noise in the background.
By @Merry_Dream15B9
— and finally. Reject was for «Non-compliant» reasons. «Technical issue» is another chapter.
I did address the non-compliant issue. But I can't comment on what I do not see: “Non-compliant” means, generally, that you did not respect the rules. There may be indeed a problem with the marking or the keywords, that I can't see.
You will get only one refusal reason, and it's the first that a moderator sees, as they do not continue to check further then. But there may be multiple different reasons to reject the asset. Quality is one possible rejection for this asset.
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