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Review time

Community Beginner ,
Jan 12, 2018 Jan 12, 2018

I just wanted to see if 18 days is a normal review waiting time for the first submission here. Normally it takes other places to review my work couple of hours, max- 2 days. I am not sure if there is an error or it's a norm in here.

Thank you

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correct answers 1 Correct answer

Advocate , Jan 13, 2018 Jan 13, 2018

Hi.

18 days for the selection are not normal for Adobe/Fotolia, it takes an average of 1-4 days depending on the upload volume. I think you should write to the support.

Greets,

v.poth

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Advocate ,
Jan 13, 2018 Jan 13, 2018

Hi.

18 days for the selection are not normal for Adobe/Fotolia, it takes an average of 1-4 days depending on the upload volume. I think you should write to the support.

Greets,

v.poth

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Community Beginner ,
Jan 13, 2018 Jan 13, 2018

Thank you

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Community Beginner ,
Jan 14, 2018 Jan 14, 2018

I've been waiting a long time as well, came here seeing if there was an issue.  It's been about 2 weeks for me and nothing seems to be going through. 

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Community Beginner ,
Jan 15, 2018 Jan 15, 2018

I contacted support but haven't heard back from them. Maybe they are off on weekend

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Advocate ,
Jan 15, 2018 Jan 15, 2018

Yes, I'm sure they enjoy their weekend too, just like us, I think... So wait and see....

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New Here ,
Jan 15, 2018 Jan 15, 2018

Hello, some think wrong with my account, 5 day ago, i'm upload vector but until now still pending review, usually review content just 1 day, can you help me? Please.

This is some my file under review ID 187846456, thanks

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Advocate ,
Jan 15, 2018 Jan 15, 2018
LATEST

D_Darmawan  schrieb

Hello, some think wrong with my account, 5 day ago, i'm upload vector but until now still pending review, usually review content just 1 day, can you help me? Please.

This is some my file under review ID 187846456, thanks

Hi,

I cannot help you directly because I am not an employee of Adobe/Fotolia. Maybe Mat Hayward could.

But in generally speaking, if a file has not been selected after 7-8 days at the latest, then you should contact the support, is my experience.

Greets,

v.poth

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