[Seeking Help] Account Stuck at "Submission Limit Reached" Despite Empty Pending Queue

[Martin456]

Hello everyone,

I'm an Adobe Stock contributor, and I'm facing a very confusing issue with my submission limit. I'm hoping to get some insight from the community or an official moderator.

I'm currently receiving the "Submission limit reached" error, which prevents me from uploading any new content.

Here is what I've checked:

1. Review Status: I have thoroughly checked my "Pending Review" queue, and it is completely empty. All my previously submitted files have been reviewed (both accepted and rejected/deleted). This means the limitation is not due to "too much content pending moderation."
2. Submission History: My recent submission volume is very low, and I am certain I have not exceeded any weekly submission limit that would normally apply to my account.
3. Account Status: My account is in good standing, with no violation warnings or notifications.

Submission Performance Context (Potentially Related):

I also want to provide context regarding my submission performance, as this might be related to a dynamic limit adjustment:

• My first batch of submissions had the highest acceptance rate and the fastest review time.
• Subsequently, the acceptance rate for similar batches of images has drastically declined to less than 50%, and the review time has significantly increased.There are some screenshots from updating e-mail to demonstrate my situation

The error has persisted for over 5 days now (since October 25, 2025 GMT+8). I have about 122 images (Photos and Illustrations) that I am currently unable to submit.

Has anyone else experienced this issue where the pending queue is clear, but the submission limit remains active? I suspect the dynamic limit based on performance may be bugged.

I would appreciate any advice or if an official moderator could please look into this unusual account restriction.

Thank you for your help.

Jane Andy

Jane Andy

[daniellei4510]

This was posted earlier by @RALPH_L, which may put your issue into perspective with respect to the reasons you may still be unable to submit. In any event, there are no moderators here on this forum but contributors like yourself and we have no further knowledge or understanding how the submission limit works.

Dynamic Submission Quotas (Weekly Limit & Pending Moderation Limit):

• Adobe Stock has implemented updated submission limits to maintain collection quality and manage the volume of content, especially with the rise of generative AI submissions.
• These limits are not a fixed number for all contributors. They are dynamic and based on several factors related to your account's performance and history, including:
• Your weekly submission limit.
• The maximum amount of content you can have pending moderation (in review).
• Your approval rate and sales performance—a higher acceptance rate and more sales can generally increase your limit over time.

• • When you reach either your weekly limit or the maximum number of allowed files pending moderation, you will experience a temporary pause before you can submit more content. The limit resets once the pending files have been reviewed or the weekly period resets.

[Nancy OShea]

Weekly limits reset after 8 days. 

Try again next week.

Slow & steady submissions are the best way to avoid submission limit obstacles.

Select 2-3 of your very best assets to submit.

Do the same the next day & the next.

Wait for approval. Rinse & repeat.