Serious Ongoing Issue: Video Uploads Stuck or Failing on Adobe Stock, Images Upload Fine

[Hiroko98BC]

Hi,
For the past two days, I’ve been completely unable to upload any video files to Adobe Stock, while image uploads work with no problem. Here’s a summary of the issue:

Any video file I try to upload (using the same workflow as always) just gets stuck at “Uploading” and never completes, or eventually fails with an error after about 10 minutes.

Yesterday, after a long wait, some videos suddenly appeared all at once, but today every upload attempt just ends in an error.

I’ve tried changing the file names, using different browsers (Chrome, Safari, Brave), —none of these made any difference.

This is not a connection issue—my internet is stable, and images upload instantly.

There are no clear error details except that every video upload fails after a long delay.

Is anyone else experiencing this?
I don’t see any recent reports in the forums, which seems strange for such a major problem.
This is seriously impacting my work and wasting a lot of time.

Can Adobe please urgently investigate if there’s a server-side problem affecting video uploads?

[Moderator moved the thread to the correct forum]

[Instrumental]

I’ve been completely unable to upload any video files to Adobe Stock, while image uploads work with no problem.

Is anyone else experiencing this?

By @Hiroko98BC

Yes, that's true. I can confirm. I have the same issue: couldn't upload a video today, while image upload works fast and fine.

[Katynn]

I have the same issue: couldn't upload a video today, while image upload works fast and fine.

[Abambo]

I don’t see any recent reports in the forums, which seems strange for such a major problem.

By @Hiroko98BC

So this may be highly local. 

You still could change the network (home, work, cell) for testing purposes. It still may be a network issue on your side. Videos are more exposed to communication issues than pictures as transfers take longer.  So size may matter here.