• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Signed in but can't view dashboard or any menu pages

New Here ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

I'm signed into my Adobe Stock Contributor, but my navigation menu isn't showing up. If I change the url to /dashboard or /uploads, it takes me to the login screen. If I log in again, it just does the same thing.Screen Shot 2022-09-22 at 9.03.26 AM.png

TOPICS
Contributors , Troubleshooting

Views

122

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Community Expert , Sep 22, 2022 Sep 22, 2022

Do you have the ability to try a different browser?  A bit of information about your computer/OS/current browser would be helpful. 

 

Have you tried clearing the cookies or your browser yet?  That's my default when I'm having login issues or page display issues.

Votes

Translate

Translate
Community Expert , Sep 22, 2022 Sep 22, 2022

It looks like you are not signed in, even when showing the earnings.

Abambo_0-1663865862341.png

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

Votes

Translate

Translate
Community Expert ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

Do you have the ability to try a different browser?  A bit of information about your computer/OS/current browser would be helpful. 

 

Have you tried clearing the cookies or your browser yet?  That's my default when I'm having login issues or page display issues.


George F, Fine Art Landscape Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

It looks like you are not signed in, even when showing the earnings.

Abambo_0-1663865862341.png

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 04, 2023 Sep 04, 2023

Copy link to clipboard

Copied

Please, be reasonable! 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 04, 2023 Sep 04, 2023

Copy link to clipboard

Copied

How is that suggestion unreasonable? It appears to be some browser-related glitch,,,,

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 05, 2023 Sep 05, 2023

Copy link to clipboard

Copied

LATEST
quote

Please, be reasonable! 


By @PhotomorganaUK

Suggest a different explanation!

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines