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Signed in but can't view dashboard or any menu pages

New Here ,
Sep 22, 2022 Sep 22, 2022

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I'm signed into my Adobe Stock Contributor, but my navigation menu isn't showing up. If I change the url to /dashboard or /uploads, it takes me to the login screen. If I log in again, it just does the same thing.Screen Shot 2022-09-22 at 9.03.26 AM.png

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Contributors , Troubleshooting

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Community Expert ,
Sep 22, 2022 Sep 22, 2022

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Do you have the ability to try a different browser?  A bit of information about your computer/OS/current browser would be helpful. 

 

Have you tried clearing the cookies or your browser yet?  That's my default when I'm having login issues or page display issues.


George F, Fine Art Landscape Photographer

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Community Expert ,
Sep 22, 2022 Sep 22, 2022

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It looks like you are not signed in, even when showing the earnings.

Abambo_0-1663865862341.png

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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