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Signed in but can't view dashboard or any menu pages

New Here ,
Sep 22, 2022 Sep 22, 2022

I'm signed into my Adobe Stock Contributor, but my navigation menu isn't showing up. If I change the url to /dashboard or /uploads, it takes me to the login screen. If I log in again, it just does the same thing.Screen Shot 2022-09-22 at 9.03.26 AM.png

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Contributors , Troubleshooting
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correct answers 2 Correct answers

Community Expert , Sep 22, 2022 Sep 22, 2022

Do you have the ability to try a different browser?  A bit of information about your computer/OS/current browser would be helpful. 

 

Have you tried clearing the cookies or your browser yet?  That's my default when I'm having login issues or page display issues.

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Community Expert , Sep 22, 2022 Sep 22, 2022

It looks like you are not signed in, even when showing the earnings.

Abambo_0-1663865862341.png

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

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Community Expert ,
Sep 22, 2022 Sep 22, 2022

Do you have the ability to try a different browser?  A bit of information about your computer/OS/current browser would be helpful. 

 

Have you tried clearing the cookies or your browser yet?  That's my default when I'm having login issues or page display issues.

George F, Photographer & Forum Volunteer
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Community Expert ,
Sep 22, 2022 Sep 22, 2022

It looks like you are not signed in, even when showing the earnings.

Abambo_0-1663865862341.png

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
Sep 04, 2023 Sep 04, 2023

Please, be reasonable! 

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

How is that suggestion unreasonable? It appears to be some browser-related glitch,,,,

Jill C., Forum Volunteer
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Community Expert ,
Sep 05, 2023 Sep 05, 2023
LATEST
quote

Please, be reasonable! 


By @PhotomorganaUK

Suggest a different explanation!

ABAMBO | Hard- and Software Engineer | Photographer
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