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Since Adobe acquired Fotolia I can't login

New Here ,
Jan 27, 2022 Jan 27, 2022

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Hello,

I have a Fotolia account I keep getting sales on (keep getting notification emails) and since Adobe acquired Fotolia I haven't been able to log in...

I have tried contacting support they are totally useless and actually more on the dismissive side; problem is this I am owed money and Adobe keeps making money from my photos.

 

I would like to get my account back now.

 

Attached is an example of the stuff I keep getting.

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Troubleshooting

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Community Expert ,
Jan 27, 2022 Jan 27, 2022

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Have you sent your request to contributer-support@Deleted User ?

Jill C., Forum Volunteer

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Community Expert ,
Jan 28, 2022 Jan 28, 2022

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Go to https://fotolia.com, scroll down and use the contact form there. You need to synchronize your Fotolia account with your Adobe ID. The Fotolia support is the correct place. If you contacted standard Adobe customer care, they can't help because they are customer care and are trained to solve problems for paying customers, not contributors.

ABAMBO | Hard- and Software Engineer | Photographer

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