Copy link to clipboard
Copied
Hello everyone! I have this error on my upload page and there is nothing I can do!
There are no "red" to correct.
Plus, now I do not see the thumbnails of my videos (normally I do)
The only thing I have changed since last successful uplaod is my physical location (another EU country). Not sure if this is the problem.
Please, help!
OK. After some thought I have solved the problem. Looks like Adobe Stock does not accept 4k 120fps videos... Converted them to 60fps and they were good to go! Thanks everyone!
Copy link to clipboard
Copied
Try using a different browser; if that fails, try accessing your account from a different location with perhaps a stronger wifi signal.
Copy link to clipboard
Copied
OK. After some thought I have solved the problem. Looks like Adobe Stock does not accept 4k 120fps videos... Converted them to 60fps and they were good to go! Thanks everyone!