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statistics chart doesn't work

Contributor ,
Jan 03, 2020 Jan 03, 2020

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New sale doesn't shown on the chart, grath also doesn't move.

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Contributors, Troubleshooting

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Adobe Community Professional ,
Jan 03, 2020 Jan 03, 2020

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It works for me... and I do not understand the problem.

ABAMBO | Hard- and Software Engineer | Photographer

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Contributor ,
Jan 03, 2020 Jan 03, 2020

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it is about "12-Week Trend" stats performance, but never mind ... it is not the most important feature. (((( ...glad that it works for you. 

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New Here ,
Jan 06, 2020 Jan 06, 2020

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Same for me! Chart stopped displaying sales starting from December 30th 2019.

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Contributor ,
Jan 06, 2020 Jan 06, 2020

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Yep. But it has to stop at the Abambo's... I guess he has no sales yet. )))

Just joking. 

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Community Beginner ,
Jan 06, 2020 Jan 06, 2020

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Same for me. No stats after december 26th.

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Contributor ,
Jan 06, 2020 Jan 06, 2020

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mine last showed on Dec27th. yet might be just a time difference

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Explorer ,
Jan 06, 2020 Jan 06, 2020

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Something similar happened last year when the week contained the first day of the new year. Perhaps this logic was written by the same developer who got "from" and "to" backwards for selecting the range of dates in the graph.

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Community Beginner ,
Jan 07, 2020 Jan 07, 2020

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But, for my part,  I note that the problem begin on december 26th. It is not the last week of 2019.

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Adobe Community Professional ,
Jan 06, 2020 Jan 06, 2020

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Hi everyone,

Happy New Year to you all.

 

What you are experiencing is actually a bug that Adobe's engineers are aware of and are currently working to resolve. There is not a timeline for when this will be resolved, however. Adobe apologizes for any inconvenience caused.

 

Best wishes

JG

 

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Contributor ,
Jan 06, 2020 Jan 06, 2020

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Thanks for the info, jacquelingphoto2017. Glad the team has addressed the matter.

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Adobe Community Professional ,
Jan 06, 2020 Jan 06, 2020

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Hi GMMaria,

You are welcome

 

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