Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Statistics Page Default Date shows old date

Explorer ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

For some time now, over a year if not more, the statistic date range does not update to the current date, meaning that it always must be manually changed. Is it possible to fix this glitch?

 

https://contributor.stock.adobe.com/en/insights/top-sellers 

Thank you

TOPICS
Contributors, Troubleshooting

Views

344

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

What browser are you using?

 

If you clear your browser cache/history, close all browsers, then log back-in is the issue fixed?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Just to be sure, I cleared my cache and logged out on both Chrome and Firefox. It still shows the default date as October 19, 2019 on both.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 29, 2020 Jan 29, 2020

Copy link to clipboard

Copied

I've not been able to reproduce the issue so far.

 

Possibly you're using an old bookmark you saved from the site?
(which sometimes have the old statistics date last searched in it)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

Thank you, but I wondered about that, so I signed in from my browser.

I am attaching the links in consecutive order. 

https://contributor.stock.adobe.com/en 

https://contributor.stock.adobe.com/en/portfolio

When I click on the statistics link, I get the invalid date.

https://contributor.stock.adobe.com/en/insights/top-sellers 

 

Thanks again

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 04, 2020 Feb 04, 2020

Copy link to clipboard

Copied

LATEST

Still not working

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines