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Stock Photos not posting

New Here ,
Feb 24, 2023 Feb 24, 2023

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I've uploaded a ground of images and none of them are posting to Adobe Stock Photos.  Some of these were uploaded over a week ago?  What is the proper way to reach support?

 

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Are they generative AI?

Generative AI is currently at around four weeks waiting time.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Photographs are posting promptly. My last batches have taken 4 days or less. Your assets are apparently not photos. If they are Generative AI assets, as indicated by @Abambo above, it's going to take a while, perhaps weeks, based in the comments we're seeing here from others who have complained. Apparently Adobe is being flooded with such assets, and are now handling them differently than photographs. 

Jill C., Forum Volunteer

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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I had recently Illustrative Editorial pictures, they took two days to get approved.

ABAMBO | Hard- and Software Engineer | Photographer

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