• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Stock Photos not posting

New Here ,
Feb 24, 2023 Feb 24, 2023

Copy link to clipboard

Copied

I've uploaded a ground of images and none of them are posting to Adobe Stock Photos.  Some of these were uploaded over a week ago?  What is the proper way to reach support?

 

[Moderator moved the thread to the correct forum]

TOPICS
Troubleshooting

Views

177

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2023 Feb 24, 2023

Copy link to clipboard

Copied

Are they generative AI?

Generative AI is currently at around four weeks waiting time.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2023 Feb 24, 2023

Copy link to clipboard

Copied

Photographs are posting promptly. My last batches have taken 4 days or less. Your assets are apparently not photos. If they are Generative AI assets, as indicated by @Abambo above, it's going to take a while, perhaps weeks, based in the comments we're seeing here from others who have complained. Apparently Adobe is being flooded with such assets, and are now handling them differently than photographs. 

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2023 Feb 24, 2023

Copy link to clipboard

Copied

LATEST

I had recently Illustrative Editorial pictures, they took two days to get approved.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines