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submission review time 3 months?

Community Beginner ,
Jul 03, 2024 Jul 03, 2024

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Hi,

for months now my review time of photos keeps increasing, to date I have many images in the queue for 2 months, a few even three months, that has never happend, usually the review time was 2-3 days.

videos do still get accepted within a day.

I am a few years now around with 6k pictures (no AI) but this has never happend.

 

I know that review times are longer now, but 3 months??? it seems no new photo upload of me gets accepted lately but just hangs in the queue....

 

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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Review times have definitely increased recently. The "2 month" and "3 month" estimate shown on your contributor page is rounded up, so anything >2 months is probably reported as 3 months. I have had some images that languish at the back of the queue for months while many newer ones get approved quickly. Since there's nothing we can do to hasten the process, I suggest being patient - all will get reviewed eventually.

Jill C., Forum Volunteer

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Community Beginner ,
Jul 03, 2024 Jul 03, 2024

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I understand this, but the queue is getting bigger and bigger and some things e.g. produced for the Paris Olympics are still in the queue and getting useless as the Olympics will be held and the files will be still under review.

I usually sell most of my photos immediately after getting them online, so it is a matter of earning decrease as well. Also photos produced with a sommer concept will be useless soon as this summer is coming to an end and with these review times my summer pictures will be online for autumnetc. and so on.....

 

I would wish that established contributers with stables sales would be higher up the queue rather this mass produced AI stuff which obviously is the cause the the review times getting longer and longer

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New Here ,
Jul 03, 2024 Jul 03, 2024

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I totally agree with your comment. I've been a contributor for less time than you, but I also make sales every day, and this excessive delay is causing quite a loss. There are several photos of Paris and related to summer that have been waiting in the queue for 2 or 3 months, as well as some more recent ones that I have already lost hope of being approved in time to be useful, although they are getting good sales on sites with a faster approval process.

I was used to having my photos reviewed in a few days, but now it has become normal to wait for months and lose many sales. The only exception is the few editorial photos I send, which are reviewed in 1 or 2 days. I don't see any justification for such a big difference in the approval time between these photos.

Like you, I wish that at least regular contributors, with daily sales and frequent uploads like us, could have priority over the multitude of AI images that are mass-produced and do not reflect the creativity, effort, and uniqueness that only original photos have. This makes us, who go out in the field to photograph and sell unique images with human artistic effort, feel neglected compared to mass production images that will never be a distinguishing factor between one microstock site and another.

I really hope this approval time will drastically decrease as soon as possible.

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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"I wish that at least regular contributors, with daily sales and frequent uploads like us, could have priority over the multitude of AI images that are mass-produced"

 

I'm a regular contributor, with daily sales, and frequent uploads. I submit only AI, but I do not "mass produce." I submit 4 or 5 images per day, and I take great care in editing my assets before submission. I'm not suggesting  there are no longer contributors submitting dozens of AI garbage assets per day, but there has been signs of improvement. In fact, a few of those "mass producers" have had their accounts terminated or have simply given up as a result of too many rejections.

 

There is also the issue that some images have been stuck in the queue for months, while newer images are getting accepted. This would indicate that there are other issues involved besides mass submissions of AI images. Something appears to be in need of fixing for sure, but I don't think AI is to blame, at least not entirely or to the extent that is used to be.

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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I think the very simple solution is to reduce the submission cap on every account considerably. As a photographer, I've never needed to, or been able to, submit hundreds or thousands of assets daily. The speed of AI generation encourages mass uploading, of which I assume a high percentage are rejected. If everyone had a submission cap of say, 50 assets, the queues would diminish rapidly and everyone would enjoy quick reviews.

Jill C., Forum Volunteer

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Community Expert ,
Jul 05, 2024 Jul 05, 2024

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Did you produce for the Olympics? That will bedifficult to get through as the olympic ganes are protected and will earn you an IP refusal.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 05, 2024 Jul 05, 2024

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AI stuff is generating also stable sales.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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Agreed! I get very suspicious when someone asks, "When will my limit of 501 assets be increased?"

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New Here ,
Jul 04, 2024 Jul 04, 2024

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Indeed, the problem is not AI itself. Some use it to optimize the creative process and innovate, tayloring images which truly add value since they're the result of a careful and creative perception. The problem is that, without prior checks, some people will simply produce images in mass and submit hundreds of files for review in a single day with the same "dedication" that a photographer, for instance, would need to capture/edit less than a dozen assets.

I agree that reducing the submission cap would be beneficial. I wouldn't even have the capacity to submit 50 photos in a single day, and it is truly concerning when users appear complaining about hitting the limit of 500 within weeks. Even so, I would prioritize the more active users, with regular sales, acceptable approval rate, or any other criteria that reflects what Adobe expects from us contributors.
May our prayers be heard lol.

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Community Expert ,
Jul 05, 2024 Jul 05, 2024

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There have been in the past reports about assets stuck in the moderation queue, and not getting forwarded to the moderators. That was easy to detect in the past. Also, the date shown is not the submission date, but the upload date. those may be very different. What counts however are the submission dates. 

 

If you have solid 3 monts in the waiting queue, I suggest that you contact Adobe contributor support. Don't contact support for anything just having turned to 3 months, as a bug in the system rounds up instead of down.

 

All thes issues were not relevant in the days where moderation was don in a week time. 

 

Good luck and let us know how it works out.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jul 05, 2024 Jul 05, 2024

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for more than 80% of my files the day I upload the day I send them for review as well, the rest goes next day into submission.

and yet after opening this thread not a single file was approved despite me sending files every day for moderation. it seems the queue is getting bigger and bigger and if the issues are not resolved we will end up with 6 months review time, happy days.

 

I better start producing photos for the next football worldcup in 2026

 

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Community Expert ,
Jul 05, 2024 Jul 05, 2024

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Well, that's 2 days ago. Let us know, when you start to see a moderated asset again. There are reports of slowed down moderation pace, but we do nit really know what the reason is. However, there were recently openings for submitting generative AI in vector and video assets. It may also be that for some reason the moderation team shrinked a bit. We know the effect on the traffic. the traffic goes down or up by a small amount, and that has a huge effect on the traffic jams. 🤔

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
3 hours ago 3 hours ago

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LATEST

this thing has taken a turn for the worse and as for now not any photo is getting moderated anymore, queue is growing and I am little motivated anymore to upload to Adobe.

 

Is this the end of Adobe Stock for photographers? Perhaps they should call it then Adobe AI Stock

 

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