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technical issues

New Here ,
Feb 04, 2021 Feb 04, 2021

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my submissions have been rejected due to technical issues, but with no detail as to why...when I upload, the preview thumbnails are blurry, and presented vertically. 

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Contributor critique , Troubleshooting

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LEGEND ,
Feb 04, 2021 Feb 04, 2021

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Please share 1-3 pictures (originals not previews) so the experts here may offer ideas to help you work towards Adobe's world-class commercial requirements. 

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Community Expert ,
Feb 06, 2021 Feb 06, 2021

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when I upload, the preview thumbnails are blurry, and presented vertically. 

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Hi @matbman,

You didn't upload images straight from your phone/camera did you?  Even the best photographs require some post editing in Photoshop / Lightroom before they are submitted.

 

To give better answers, we would need to see the actual images you submitted, not the preview thumbnails.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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