Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


technical issues

New Here ,
Sep 08, 2021 Sep 08, 2021

Copy link to clipboard

Copied

30082021-IMG_8758.jpg

Hi, some of my last photos are rejected because technical issues, like this one, could you please help me why, with this photo for example.

I guess that my photos loses quality when I upload it, but its just an assumption.

TOPICS
Contributors

Views

69

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Sep 09, 2021 Sep 09, 2021
Hello, 1st answer is that your colour temperature (White Balance) is off. It is too magenta (the snow shouldn't be a magenta colour) and the exposure isn't good. Due to the fact you're shooting against snow, this can throw the exposure off as well as the white balance. White balance is a technical issue. The photo dosen't lose quality when uploaded. Read this about adjusting white balance: https://www.adobe.com/creativecloud/photography/discover/white-balance.html Have a read of this. It's a...

Likes

Translate

Translate
Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

Hello, the blue in your photo is oversaturated and your photo lacks sharpness.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

Hello,

1st answer is that your colour temperature (White Balance) is off. It is too magenta (the snow shouldn't be a magenta colour) and the exposure isn't good. Due to the fact you're shooting against snow, this can throw the exposure off as well as the white balance. White balance is a technical issue.

The photo dosen't lose quality when uploaded.

 

Read this about adjusting white balance:
https://www.adobe.com/creativecloud/photography/discover/white-balance.html

 

Have a read of this. It's a brief guide on image quality:
https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

Copy link to clipboard

Copied

LATEST

Just to give you an idea of the Wb problem:

Abambo_0-1631197539463.png

(left, yours, right mine)

 

And no, your pictures don't lose quality by uploading. They enter as is in the Adobe database. The transfer is a simple copy procedure with no parameter adaption and re-encoding.

 

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines