temprey account block

[BIPUL224869242s0t]

Hey, could anyone lend me a hand? My account ended up getting temporarily blocked over a copyright violation, but the thing is, I didn't actually break any rules. It seems there was a mistake in my title. I reached out to the support team via email, explaining the situation, but unfortunately, I haven't received a reply in the past 20 days. I'm kind of stuck here and not sure how to proceed. Any advice or assistance would be greatly appreciated! Thanks in advance.

[daniellei4510 · Accepted solution]

We aren't Adobe so we can't be of much help. I wrote support awhile back about an issue I was having with my Behance page. It took very long to hear back from them (at least a month and quite possibly two months). The problem in the meantime corrected itself. When I did hear back, I was givne the address of Behance support to ask them what is wrong. If you already contacted them, I guess you just need to have patience and a lot of it. You will hear back from them eventually. I know...it's frustrating. But contacting them yet again would not hasten the process.

[RALPH_L]

As @daniellei4510 said, we can not help. You must be patient.

I dont understand, you didnt break any rules but there was a mistake in your title. Then you did break a rule if you used a trademark in your title. If this was the case, you may have to wait quite a while. It is important, that Adobe has to protect themself against property violations.

[Jill_C · Accepted solution]

Adobe has blocked many, many accounts recently for IP violations, and it takes time to investigate those accounts and remove noncompliance assets. You will eventually receive a reply. If IP violations were numerous, you may be permanently blocked. If not, your account will eventually be unblocked. 

[Nancy OShea · Accepted solution]

Did you read the Contributor Terms?

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

I doubt a typographical error in a title or keyword was the reason your account was blocked.  Most likely, it was for something more egregious.

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity,
2) They received an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms,
4) A technical problem that only Stock Support can fix.

Did you check your email spam folder for a reply?  If they ask for more information, cooperate.  Investigations sometimes take several weeks.  Work on other projects while you're waiting.